Our Services
Explore health content from A to Z.
I need information about...
Visitor's Guide
Advance Directives
Palliative Care
Patient Pre-registration
Pay My Bill
An ATM machine is located on the first floor in the main lobby.
Baylor Carrollton’s Café is located on the first floor and open to the public Monday through Friday, from 7 a.m. to 6 p.m. and on weekends and most holidays, from 7 a.m. to 1:30 p.m. The Café offers a wide selection of made-from-scratch recipes daily. Grab-and-go selections include pre-made salads, sandwiches, and wraps, as well as desserts. The sauté station offers a daily made-to-order selection. Homemade soups, a build-your-own salad bar, and a beverage station are also available. Coffee service is available in the dining area 24/7.
Vending machines for snacks and beverages are located on the first floor near the emergency department waiting area. Additional vending machines are available on the patient units and are available 24 hours a day.
Cell phone use is permitted in all areas of the building. As a courtesy, please refrain from using your cell phone during procedures or clinical visits with Baylor Carrollton employees and physicians on the medical staff.
A chapel is located on the first floor and is open 24 hours a day. Visitors are welcome to visit the chapel for prayer and quiet reflection. To speak to a chaplain, please contact your nurse or dial 0.
Visitors should check with the nurse before bringing patients food or drinks to ensure they are appropriate for the patient. In intensive care units, please check with nurses regarding any gifts.
The gift shop is located on the first floor and is open weekdays from 9 a.m. to 7:30 p.m., and on weekends, 10 a.m. to 5 p.m. You can call the gift shop by dialing 2235.
Free Wi-Fi is available on the first floor in the front lobby.
Telephones are provided in each patient room, except in the intensive care unit. Patients may make calls from their phone by pressing 9, then the 10-digit phone number. Incoming calls will be routed to your room between the hours of 7 a.m. until 10 p.m. Calls received after hours will be routed to your nurse’s station. Courtesy phones are available for guest use and are located on the first floor across from the conference room and in the waiting rooms.
Long-distance toll calls can be made by dialing 9+0 and waiting for the prompts. Calls can be charged to the called party (collect) or charged to a credit or calling card. The hospital operator cannot make these calls.
Key Telephone Extensions – See the phone directory.
We believe that total patient care demands attention to the spiritual, as well as the physical and emotional needs of each patient. Members of the Pastoral Services staff are available to assist you, whatever your religious persuasion. Your priest, minister, imam or rabbi is always welcome to visit you while you are here.
Baylor Carrollton provides TVs free of charge in each room. The television controls are built into the bed controls. Contact a nurse for assistance with the television controls or for a listing of channels.
Copyright © 2013 Baylor Health Care System All Rights Reserved. | 3500 Gaston Avenue, Dallas, TX 75246-2017 | 1.800.4BAYLOR
Privacy and Patient Rights | Terms of Use | Site Map | Contact Us